Privacy Policy Overview
Talvionseraq is committed to protecting your personal information at every stage.
Introduction to Our Policy
This site collects and processes only the minimum information necessary for communication, client onboarding, and transparent analysis.
All data is handled in line with South African POPIA requirements, as well as GDPR standards for international visitors.
Types of Data We Collect
We gather business and contact details through forms and general site analytics.
Direct Contact Information
- Your name or business name
- Email address
- Phone number
- General enquiry details
- Project scope or notes
Automatic Site Data Collection
- Device information (browser, IP address)
- Session analytics
- Browser cookies for technical tracking
- Visit time and landing page
- Interaction behaviour
How We Use Your Data
Collected data is used to enable smooth contact, support project delivery, and improve our site.
- Contacting you directly
- Responding to your requests
- Providing requested project details
- Improving website experience
- Legal or compliance communication
- Internal record keeping
- Service quality review
Our Commitment: Your information is used solely for communications and operations. We never sell or share details unnecessarily.
Sharing and Disclosure
We do not sell client data and only share details with trusted partners for project delivery.
Service Providers
Where outside vendors are involved, all are required to meet our privacy standards.
Legal Obligations
Your data may be disclosed to comply with applicable law or legal request.
Anonymous Data
Aggregated analytics remain anonymous and are used for internal review only.
Your Data Rights
You can request correction, deletion, or review of your personal data at any time. Submit requests using our contact details.
- Right to access your data
- Right to correction
- Right to deletion
- Right to data portability
- Right to lodge objections
- Right to restrict processing
For requests, contact us directly. We respond to all queries within South African office hours.
Protecting Your Data
Data is kept secure with technical and organizational safeguards appropriate to risk.
Technical Safeguards
- Encrypted server hosting
- Regular patching protocols
- Device access control
- Continuous monitoring tools
Organizational Safeguards
- Access control limits
- Staff privacy training
- Clear usage guidelines
- Incident reporting procedures
Data Retention Policy
We keep client and request data only as long as needed for compliance and delivery.
- Business account and site data
- Analytics of support and documentation use
- Site form and email correspondence
- Client invoicing and payment records
- Opt-in project announcement information
You can ask for deletion when contact or service is complete.
International Transfers
Transfers outside South Africa only occur with privacy compliance and necessary contractual precautions.
- Contractual data safeguards
- Vendor privacy compliance check
- Data minimization by default
- Client consent for major transfers
Cookies and Tracking
Talvionseraq uses cookies for essential technical operation and analytics, never for undisclosed profiling.
Types of Cookies
- Basic site operation cookies
- Measure visitor flow and session analytics
- Session settings and preferences
- Enable contact and forms
Manage cookies through your browser or our consent pop-up.
Policy Updates
If our privacy practices change, this document may be updated without advance notice.
- Update notice on-site
- Review with every major change
- Policy summary email for active clients
- Date stamped at top of policy
Please check this page for the latest policy.
Privacy Policy Contacts
Questions about privacy? Use the contact form for details.
Talvionseraq
Co-working Space, 163 Bree Street, Cape Town 8001 South Africa
Phone: +27(14)5629821
Email: content@talvionseraq.sbs
Last updated May 11, 2026
Effective from May 11, 2026